Our Crystal Business Model

 

Our Business is to Support Your Business...

Crystal Technologies Group enjoys a competitive advantage because of our unique business model offering Life Cycle Support with all of our services. Whether a client procures Carrier Solutions, Mangaged Services, Professional Services, or a combination, our model allows us to deliver Life Cycle Support without limitation of provider or technology. We offer a hierarchy of resources equipped to support your telecom and IT requirements from strategic planning and procurement though service delivery and ongoing support. For more than a decade, this unique approach has enabled our clients to reduce expenses, increase efficiency and gain a competitive edge in their marketplace. Our strong client base was built, retained and grown with the understanding that "Our Business is to Support Your Business."

A Proven Model for Mutual Success

Carrier Solutions and Managed Services are delivered through a combination of strategic alliances and network provider partnerships. These partnerships subsidize our Life Cycle Support model and give our staff a greater span of control over the procurement, service delivery and ongoing account management process.

Professional Services are fee-based engagements that are governed by a detailed Scope of Work outlining our Life Cycle Support commitment and deliverables for the project. These engagements typically are structured as performance-based, fixed project fee, or retainer.

Talk to your Crystal representative today and find out how we can put our Crystal business model to work for your company.