Cloud Services

Crystal can deliver cloud computing solutions for Hosted PBX, Hosted OCS, Hosted Microsoft Exchange, and Hosted Microsoft SharePoint, which are accessed from a web browser, while the software and data are stored on servers.

Cloud computing is Internet-based computing, where shared resources, software, and information are provided to computers and other devices on-demand, similar to a public utility. It is a paradigm shift following the mainframe and client-server shifts that preceded it. Details are abstracted from the users who no longer have need of, expertise in, or control over the technology infrastructure "in the cloud" that supports them.

Cloud computing describes a new supplement, consumption and delivery model for IT services based on the Internet, and it typically involves the provision of dynamically scalable and often virtualized resources as a service over the Internet. It is a byproduct and consequence of the ease-of-access to remote computing sites provided by the Internet.

Hosted PBX

Hosted PBX should be seriously considered if you need to replace your current PBX or add additional features or functionality. Whether you are a SMB or medium to enterprise business, a Hosted PBX solution can reduce costs and add desired VoIP features and functionality such as Unified Messaging and Communications, Mobile Convergence, and Teleworker Presence.

Crystal can provide the Hosted PBX solution that is the right fit for your business including both Broadsoft and Cisco call manager solutions.

Hosted PBX benefits include:

• Small capital expense
• Per seat pricing
• One phone number for office, mobile, etc.
• Vmail to Email
• Find you - Follow me
• Click to dial Outlook integration
• Remote Office
• Mobile convergence
• Integration with existing phone systems
• Much more

Hosted OCS

Microsoft Office Communications Server 2007 (OCS 2007) delivers streamlined communications for your users so they can find and communicate with the right person, right now, via the applications they use most.

Hosted OCS takes care of the complex server side infrastructure and delivers a service accessed by your users through the simple Microsoft Office Communicator 2007 or LiveMeeting interface, with Outlook integration. Hosted OCS provides the platform for convergence between IT and telephony infrastructure which means a truly Unified Communications solution for enterprises like yours.

Microsoft Office Communications Server delivers:

• Presence
• Instant Messaging
• Web Conferencing
• Microsoft Live Meeting
• Video Desktop Conferencing

Hosted Exchange

Hosted Exchange Server 2007 enables customers to have every feature/functionality available on MS Exchange delivered as a service through Outlook integration directly from the user's desktop and includes:

• 99.9-percent uptime SLA on shared servers and 100-percent uptime SLA on dedicated servers
• Support for mobile devices like BlackBerry, Treo, PocketPC, Smartphone, and Windows Mobile handhelds
• No large capital outlay
• Daily backup
• Full capability, web-based service/control panel
• Free MS Outlook 2007 and Entourage 2004
• Setup time is just 30 minutes

Hosted Sharepoint

Hosted Windows SharePoint Services is the premier collaboration and productivity enhancement tool in the marketplace today.

Hosted Windows SharePoint Services sites let you compare notes, share schedules, and work together on virtually any type of file. Hosted WSS 3.0 also makes it easy to launch and maintain intranets, Web sites, bulletin boards, and picture libraries. You can also improve your project management with shared calendars and issue tracking and access critical documents from any Web browser from anywhere, at any time.

Hosted WSS includes the following features:

• Workflow management - automate daily work process
• Manage information - files, calendars, lists, web links, discussions
• Share files - document storage and retrieval
• Collaboration - share and manage team information
• Customize- create team or project web sites