Expense Management Services

Today businesses struggle to effectively manage domestic and global telecommunications wireline and wireless expenses for many reasons. Accounts Payable seldom has access to the proper inventory and contractual pricing of services. The sheer number of carriers, invoices, invoice cycles, billing formats, and service types make bill review, reconciliation, optimization, and on-time payment a challenge. If your business is looking at telecom expenses as a cost-cutting option, let Crystal uncover the myriad of opportunities that may exist in each invoice, each contract and even each call.

Telecom Expense Management (TEM)

Through our best in class partners, Crystal helps businesses automate telecommunications expense management resulting in hard dollar savings and reduced soft costs associated w/ the time and resources spent managing telecommunications expenditures. TEM allows your business to automate the administrative functions associated with domestic and global wireline and wireless services. Invoice management, inventory management, contract management, order management, usage management, and asset tracking can be outsourced or managed in-house. Clients are able to consolidate multiple billing formats such as paper, EDI, and CD invoices into a manageable tool for AP / GL systems. In addition, TEM provides invoice audit, validation, allocation, optimization, recovery, and payment applications. We combine our experienced auditing staff with Telecom Expense Management (TEM) software to design and implement the right TEM solution for your business.

Invoice Processing & Payment

Many businesses struggle with invoice validation and on-time payments. Crystal has the in-house accounting and telecom expertise to review invoices, validate charges, make on-time payments, and recover incorrect charges. Services range from a simple invoice validation and payment system to a comprehensive telecommunications expense management platform

Contract Compliance

Invoices for telecommunications services are often inaccurate. Too often, businesses invest time, money, and resources into contract negotiations, only to find that what they have negotiated is not reflected on the invoice. Our compliance audit services provide the expertise and resources necessary to perform a detailed analysis of carrier invoices and contracts. An inventory of services with associated usages and fixed costs is compared to the contracted rates and discounts. Clients can use this information to manage the carrier into compliance or to outsource.