Our Business is to Support Your Business...
Crystal Technologies Group enjoys a competitive advantage because of our unique business model offering Life Cycle Support with all of our services. Whether a client procures Carrier Services, Professional Services, or a combination of both, our model allows us to deliver Life Cycle Support without
limitation of carrier or technology. We offer a hierarchy of resources
equipped to support your telecom requirements from strategic planning
and procurement though service delivery and ongoing support. For more
than a decade, this unique approach has enabled our clients to reduce
expense, increase efficiency and gain a competitive edge in their
marketplace. Our strong client base was built, retained and grown
with the understanding that "Our Business is to Support Your
Business."
Carrier Services are delivered through a combination of strategic alliances and network provider partnerships. These partnerships subsidize our Life Cycle Support model and give our staff a greater span of control over the procurement, service delivery and ongoing account management process.
Professional Services are fee-based engagements that are governed by a detailed Scope of Work outlining our Life Cycle Support commitment and deliverables for the project. These engagements typically are structured as performance-based, fixed project fee, or retainer.
